Shipping costs depend on two things: where you’re located and the weight of your parcel. Don’t worry, we’ll calculate everything at checkout—so you’ll know what to expect before your order hits the road.

Orders over €79.99? You’re getting free shipping with Correos—because we love treating you. For orders under €79.99, rates start at just €3.95. Shipping costs are based on province and package weight, and you’ll see it all clearly laid out at checkout.

Here’s the fine print: Free shipping only applies when everything in your basket is full price. If your order includes sale items, discounted products, or loyalty reward redemptions, postage will be charged.

No surprises, just beautifully scented deliveries on their way.

Shipping to Portugal starts at just€6.49. Simple, clear, and straight to your doorstep. You'll see the exact cost at checkout—no hidden surprises, just beautifully scented deliveries on their way.

Shipping to the UK starts at £11.42. While we can’t ship home and linen sprays (sadly, it’s a regulation thing), all our other products can be sent without a hitch. So go ahead, fill your cart with all the fragrance goodness you love.

For orders under €135(including delivery), you’re in the clear—no import fees, duties, or taxes when your order arrives in the UK. For orders over €135, UK customs will require additional fees (like VAT and duties) to be paid before your package is released. Just a little heads-up to keep things smooth and stress-free.

For our friends in Northern Ireland, shipping costs are based on weight.

• Orders over £160? Enjoy free shipping with UPS (4-7 business days).
• Orders under £160 start from £13.60.

We’ll calculate it all at checkout, so you know exactly what to expect.

Nope! Northern Ireland is included within the EU trading framework, so parcels shipped from our base in Eastern Spain will arrive with no fees, duties, or taxes to worry about. Just beautifully scented goodness, straight to your door.

Shipping to Southern Ireland is based on weight, with rates starting at €12.65. The exact cost will be calculated at checkout—simple, clear, and ready to deliver the good stuff straight to you.

Shipping to Belgium is based on weight, with rates starting at just €10.68. Everything’s calculated at checkout, so you’ll know exactly what to expect—fragrance magic, en route to you.

Shipping to Sweden starts at €12.76. We’ll calculate the exact cost at checkout, so all you need to do is sit back and wait for your scent-filled package to arrive.

Shipping to the Netherlands starts at €11.85. The exact cost will be calculated at checkout—no surprises, just your scents heading your way.

Shipping to Denmark starts at €13.83. We’ll sort out the exact cost at checkout, so all that’s left is to wait for your perfectly packaged scents to arrive.

Most orders ship within 24 hours, but please allow up to 72 business hours during busy periods. We ship Monday through Friday—no shipping happens on Saturdays, Sundays, or Spanish National or Local Holidays (relevant to Fox & Wolf HQ’s region).

Once your order hits the road, you’ll receive an email with your tracking information. If, for any reason, you don’t get this email, just tap the chat button to get in touch. We’ll sort it out for you.

Yes, we ship to most of Europe and the United Kingdom. Unfortunately, there are a few places we’ve decided not to ship to, including the United States, Australia, the Far East, the Middle East, Africa, Canada, and Malta. It’s nothing personal—the cost of shipping to these regions just doesn’t make sense.

If a shipping option doesn’t appear at checkout, reach out via the chat button or give us a call at +34 965 648 468—we’re always happy to help.

When you qualify for free shipping, we absorb the cost to send your order—it’s on us. However, this only applies once per transaction.

If your order is returned to us (for reasons like incorrect address details or postcode changes) or held by the courier due to incorrect address details entered at checkout, reshipping will incur an additional cost. This cost will be passed onto you before the parcel is cleared for shipping.

For orders subject to customs fees, taxes, or duties that are returned to us, we can either:

• Refund your order (minus the shipping costs we originally incurred), or
• Arrange redelivery at your expense.

We aim to dispatch all orders within 24 business hours, but during busy periods, it can take up to 72 business hours—because good things are always worth the wait.