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HOW WE KEEP YOUR INFO SAFE

FOX & WOLF PRIVACY PROMISE

At FOX & WOLF, your privacy is our priority. Whether you’re shopping, browsing, or just saying hi, you can trust us to handle your personal information with care and integrity.

This privacy notice breaks down how we protect your data and your rights under the General Data Protection Regulation (GDPR) and Spanish Data Protection Laws. Let’s keep it simple—grab a coffee, and let’s walk you through it.


WHO WE ARE

When we say “we,” “us,” or “our,” we’re talking about FOX & WOLF, located at Flamenca Beach Centro Commercial, Local 33, C. Niagara 63, Dehesa de Campoamor, 03189. We’re responsible for how your data is collected, stored, and used.

When we say “you,” we mean our amazing customers, visitors, or anyone using our website, www.foxandwolfcollection.com (our “Site”).


WHAT WE COLLECT AND WHY

We collect personal info to:

  • Deliver your orders and services.
  • Answer questions or messages.
  • Personalise your experience and keep things running smoothly.

What might we collect?

  • Your name, date of birth, phone number, and contact details.
  • Info you share when creating an account, filling out forms, or chatting with us.
  • Details from your social media profiles if you link them to your account.

No sneaky business here—just honest, transparent data use.


WHEN WE COLLECT YOUR INFO

We collect your info when you:

  • Register or log in to your account.
  • Send us a message or place an order.
  • Accept cookies while browsing our site.
  • Show interest in working or collaborating with us.

We only ask for what we need—and nothing more.


HOW WE USE YOUR INFO

Here’s why we use your personal data:

  • To fulfil your orders and requests.
  • To communicate updates and ensure smooth service.
  • To improve and personalise your experience.
  • To handle payments and invoicing.

No info, no service—it’s as simple as that.


MARKETING & FEEDBACK

We love staying in touch! If you’ve given us permission, we’ll send you updates about products, events, and offers. Not feeling it? Opt out anytime—no hard feelings.

We might also ask for your feedback via surveys (totally voluntary) to keep improving for you.


YOUR RIGHTS

Your data, your rules. You can:

  • Request a copy of your data.
  • Ask us to correct or delete info.
  • Object to how we’re using your data.
  • Move your data to another company.

We’ll hold your data as long as it’s needed for legal or service reasons. After that? It’s securely deleted.


SHARING YOUR INFO

We only share your info when absolutely necessary, such as:

  • To process orders (think shipping and payment providers).
  • When required by law.
  • With third parties, but only if you’ve given us the go-ahead.

Our partners share our commitment to keeping your data safe.


COOKIES: THE GOOD KIND

Cookies help us make your browsing experience better. Don’t love cookies? Adjust your browser settings to block them, but note that some features might not work as well.


KEEPING YOUR INFO SECURE

Your privacy is backed by robust security measures. While no system is 100% foolproof, we do everything possible to keep your info safe from unauthorised access.


UPDATES TO THIS NOTICE

We’ll update this policy as needed to keep you informed about how your data is handled. If we make any big changes, you’ll hear it from us.


GOT QUESTIONS?

We’re here for you! Contact us via the chat button on our site or call us at +34 96 56 484 68. Your privacy is always in good hands.

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