DISCOVER OUR ENHANCED ONLINE SHOPPING EXPERIENCE!
Introducing our Enhanced Online Shopping Experience! Our team of Fragrance Concierge Consultants is here to elevate your online shopping journey with personalised assistance. Whether you’re exploring our exquisite product range or hunting for the perfect gift, our knowledgeable experts are ready to guide you every step of the way.
HERE’S HOW IT WORKS:
- Click on the Chat Icon: You’ll find it conveniently located on our product pages.
- Connection: Chat with our in-store consultants and get immediate support.
- Explore and Ask: Delve into our stunning selection of products, ask any questions, and receive tailored advice that suits your preferences.
SERVICE HOURS (GMT+1):
- Monday - Friday: 10:00 – 15:00
- Saturday, Sunday: Offline (but feel free to leave us a message!)
Please note: Our service will be unavailable on December 25th, December 26th, and January 1st.
Let’s make your fragrance journey as delightful as the scents we create!
FAQ
WONDERING HOW OUR FRAGRANCE CONCIERGE CONSULTANTS CAN HELP YOU?
At FOX & WOLF, our goal is to ensure you have a flawless online shopping experience. While our products are beautifully showcased, we understand that a little extra information can make all the difference in your decision-making process. That’s where our in-store experts come in! They’re dedicated to addressing your queries and helping you navigate your purchasing decisions.
Rest assured, your privacy and security are our top priorities. During your chat session, we won’t collect any personal information, ensuring a safe and secure interaction.
PREFER A MORE TRADITIONAL APPROACH TO ASSISTANCE?
If you’d rather chat with us the old-fashioned way, reach out to our Fragrance Concierge Consultants by phone:
- For Spain & Europe: +34 9656 484 68
- For the United Kingdom: +44 208 064 0474
Our friendly and knowledgeable team is thrilled to provide expert advice on our products. Whether you need help placing a new order or assistance with existing orders, they’re committed to understanding your needs and offering tailored guidance to make your experience even more seamless.
SERVICE HOURS (GMT+1):
- Monday - Friday: 10:00 – 15:00
- Saturday, Sunday: Closed (but leave us a message, and we’ll get back to you!)
Please note: Our service will be unavailable on December 25th, December 26th, and January 1st.